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1-855-NMCRISIS Hotline Available for Mental Health Crises

Every New Mexican will now have a place to turn to when they or someone they love are experiencing a mental health crisis. Beginning February 1, 2013, the New Mexico Crisis and Access Line (NMCAL) will be available statewide, helping New Mexicans get access to local help and resources during a mental health crisis. The line will be available statewide and toll free at 1-855-NMCRISIS (1-855-662-7474).

The crisis line will be staffed by mental health professionals who can respond to a crisis 24 hours per day and 7 days per week. The line will be available statewide and toll free at 1-855-NMCRISIS (1-855-662-7474).

The Behavioral Health Collaborative, created during the 2004 Legislature and reprsenting 15 state agencies and the Office of the Governor, is working in collaboration with OptumHealth New Mexico and Protocall to bring the line to New Mexico. OptumHealth New Mexico is the statewide entity that currently contracts with the state in order to provide behavioral health services to New Mexicans.

NMCAL staff will help stabilize the person experiencing a crisis. After the situation is under control, the mental health specialist will refer the individual to the appropriate community mental health resources. The NMCAL coordinates with local provider agencies, respite, warm lines, emergency rooms, law enforcement agencies and correctional facilities.

Currently, Core Service Agencies are contracted to provide after-hours crisis lines to their limited population in a specific geographic location. The NMCAL will complement these services by providing local resources for all New Mexicans around-the-clock. The goal is to close any existing gaps in access to crisis help when New Mexicans need it most.

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  • Community meeting to discuss a public safety memorial being constructed on Public School Road across from the McGrane Public Safety Complex. The community meeting will take place on Wednesday, Oct. 5 at 6 p.m. at the McGrane Public Safety Complex, 48 Public School Road, Tijeras, N.M. Project consultants will present design concepts and drawings detailing the construction of the public safety memorial. The meeting will provide opportunity for the public to offer feedback on this memorial design.
    Location:
    McGrane Public Safety Complex, 48 Public School Road, Tijeras, N.M.

  • Two memorials will be dedicated to Bernalillo County and City of Albuquerque public safety officers who have fallen in the line of duty, including those from the Bernalillo County Sheriff’s Department, the Albuquerque Police Department, the Bernalillo County Fire Department, the Albuquerque Fire Department, and Bernalillo County Emergency Medical Services.
    Location:
    North Domingo Baca Multigenerational Center, 7521 Carmel Ave. NE

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