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What do we do?

CALL CENTER

  • Providing “live” customer service for a variety of County services, functions and state-mandated programs.

INVENTORY

  • Managing inventory warehouses for the Metropolitan Detention Center, the county Fire Department, the Youth Services Center and the Public Works Division.

PRINTING & GRAPHICS

  • Designing and manufacturing of traffic, facilities and construction signs for county roadways, operations, projects, and facilities.
  • Maintaining materials needed for graphic design and manufacture of county-branded road, construction, project and facility signs; as well as banners, stationery, business cards, fliers, newsletters, brochures, postcards and other printing projects.
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CONSTITUENT & SUPPORT SERVICES CONTACT CENTER OPERATIONAL DASHBOARD

Bernalillo County's Contact Center is your one-stop connection for everything BernCo. We serve as a single point of entry for information, and resolution of service requests. From internal facility requests to road reports, animal concerns to inmate information, we are here to deliver information and resources to you. We serve constituents and our county colleagues with passion and compassion, helping you navigate your way through county services and resources.

                  

Contact Center Operational Dashboard

Contact Center Operational Dashboard
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