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    Measure Overview

    # Objective Strategic Plan Goal Business Strategy

    Establish Solid Waste Program procedures and processes to attain delinquent account collection goals

    Government Accountability Increased Effectiveness

    Action Steps

    1. Prepare a process flow chart to define functional responsibilities, objectives, and methods for collection of delinquent accounts.
    2. Prepare a procedure manual to assign responsibilities and explain the sequence of collection events and steps.

    Why is this measure important?

    The objective is important to advance the mission of the Solid Waste Program, which is to enhance the health and well-being of residents, businesses, and the environment in Bernalillo County. To achieve this mission, the program provides cost effective trash and recycling services. 

    Where does the data come from?

    The estimated percent completion progress as determined by the Collection Manager.

    How is the measure calculated?

    Calculated each quarter.

    Who to contact if you have questions?

    Adrienne Candelaria

    Additional Information



    FY17 Target


    FY18 Target


    Trend Analysis

    On Target

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