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    One Civic Plaza, NW
    Albuquerque NM 87102

    (505) 468-7000

    (505) 462-9813

    Monday - Friday
    8 a.m. - 5 p.m.

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    Measure Overview

    # Objective Strategic Plan Goal Business Strategy

    Electronic Onboarding: To improve the onboarding experience for new employees with electronic onboarding fully developed- completed/roll out in phases - Total of five (20% each phase)

    Government Accountability

    Increased Effectiveness

    Action Steps

    1. Create successful communications to the employees and the hiring managers with a helpful user guide in order to know how to complete the onboarding tasks and forms
    2. Create individual department portals in order to better service the specific needs of departments. The Clerk and Parks & Recreation have many seasonal hires
    3. Work with Human Resources Information Systems (HRIS) to automate the process of printing of the completed new hire forms
    4. Work with HRIS to import rehires and process promotions

    Why is this measure important?

    Onboarding helps to guide new employees through the new hire process by streamlining new hire paperwork. Provides new employees an interactive area to learn about the County by providing informational material such as videos, reading material, policies, and benefits in one central location.

    Where does the data come from?

    NEOGOV, spreadsheet

    How is the measure calculated?

    The report will list all the employees that successfully utilized the onboarding process.  Document the problems and changes that need to be made with 24 hours. Large groups of new hires are not processed through onboarding such as Parks & Recreation summer program and the election workers. HRIS has created a separate portal for the Clerk’s office so we are able to customize their own portal within onboarding. We are still in the first phase of testing to process the election workers for the General Election. The second phase will be to activate the accounts for over 1,000 individuals. 3rd phase includes training and assisting election workers to correctly complete their online forms, 4th phase process new hire forms, print or store electronically. 5th phase import new hire information to Empath for payment. The same process for Parks & Recreation.

    Who to contact if you have questions?

    Yolanda Ulibarri

    Additional Information

    We created user guides and portals for the Clerk’s Office and Parks & Recreation. We processed the poll workers for the general election and APS election through onboarding. We are preparing to process the Sheriff’s Cadets and Parks & Recreation summer program



    FY17 Target


    FY18 Target


    Trend Analysis

    On Target

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