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Measure Overview

# Objective Strategic Plan Goal Business Strategy
O29

Employee Development: Provide a variety of both instructor led and online training courses to meet learning needs countywide (MyBLC new training)

Government Accountability

Increased Effectiveness

Action Steps

Online Training

  1. Distribute and analyze a needs analysis survey
  2. Select, research and create (if needed) classes from analysis
  3. Schedule classes for the full calendar year in advance (mid-January is target schedule date)
  4. Market and launch classes
  5. Monitor and ensure compliance with mandatory classes

Instructor Led Training (ILT)

  1. Distribute and analyze a needs analysis survey
  2. Select, research and create (if needed) classes from analysis
  3. Schedule classes for the full calendar year in advance (mid-January is target schedule date)
  4. Market classes monthly and conduct classes
  5. Monitor and ensure compliance with mandatory classes

Why is this measure important?

This metric indicates the number of classes taught as a percentage of the number of classes scheduled. As an percentage indicator, it will reflect that training needs and requests by the customers of the Training Section, being county employees, are being recognized and accomplished.

Where does the data come from?

Reports based on the metrics data is generated by MYBLC (Learning Management System). Reports can include training by course name, class name, category, classification, division, department, or section.

How is the measure calculated?

How this is measured is based on what information is requested. The Learning Management system is used to run reports based on how many classes are taught monthly, quarterly, yearly, by class attendance, by skill, and by instructor, etc. This data is used as an analysis tool for the next years course offerings. Class core curricula can be re-focused based on skill-set needs per job description or some other appropriate characteristic.

Who to contact if you have questions?

Jerome Starke

Additional Information

The FY 17 and FY 18 target percentages designated above indicate the number of classes taught as a percentage of the number of classes scheduled. This metric is dependent on class registrations by the employees of the County. The trend analysis can be a comparative indicator of the percentage of classes taught per calendar quarter for the calendar year.


 

FY17 Target

80%

FY18 Target

80%

Trend Analysis

On Target

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