✖ Close Social Content
Finance
  • Contact Information
    Location:
    One Civic Plaza, NW
    Albuquerque NM 87102

    Phone:
    (505) 468-7000

    Fax:
    (505) 462-9813

    Hours:
    Monday - Friday
    8 a.m. - 5 p.m.

    Email:
     
    ✖ Close Menu
  • Most Popular Pages
      Could not load file or assembly 'Microsoft.Threading.Tasks, Version=1.0.12.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot find the file specified.
      ✖ Close Menu
    • Search Finance
      ✖ Close Menu

    Measure Overview

    # Objective Strategic Plan Goal Business Strategy
    O52

    Collect County bad debt ($502,474.80)

    Government Accountability

    Cost Avoidance/ Risk Mitigation Cost Avoidance/ Risk Mitigation

    Action Steps

    1. Identify overall County bad debt
    2. Meet with specific departments
    3. Establish/Implement department process/policies on the debt
    4. Integrate Call Center processes
    5. Start collection calls

    Why is this measure important?

    This is measured to highlight the reduction of overall County bad debt and the Contact Center's contribution to the reduction.

    Where does the data come from?

    SAP - Run Report

    How is the measure calculated?

    Baseline with starting point. Look for reduction in old debt

    Who to contact if you have questions?

    Stephanie Barrientes

    Additional Information

     


     

    FY17 Target

    2%

    FY18 Target

    3%

    Trend Analysis

    View All Events
      Powered by Real Time Solutions - Website Design & Document Management