✖ Close Social Content
Finance
  • Contact Information
    Location:
    One Civic Plaza, NW
    Albuquerque NM 87102

    Phone:
    (505) 468-7000

    Fax:
    (505) 462-9813

    Hours:
    Monday - Friday
    8 a.m. - 5 p.m.

    Email:
     
    ✖ Close Menu
  • Most Popular Pages
      Could not load file or assembly 'Microsoft.Threading.Tasks, Version=1.0.12.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot find the file specified.
      ✖ Close Menu
    • Search Finance
      ✖ Close Menu

    Measure Overview

    # Objective Strategic Plan Goal Who to contact if you have questions?
    O72

    Enhance and redefine training program for Emergency Communications

    Public Safety Increased EffectivenessIncreased Effectiveness

    Action Steps

    1. Introduce new Training Coordinator and association with DPS (Department of Public Safety) Tele communicator Academy standards.
    2. Establish standardized lesson plans and procedures.
    3. Retention of new employees.
    4. Shorter time from classroom to floor. Develop forms, Daily Observation Reports, Lesson Plans, Syllabi, operational resources (Visual Aids), power-points, Tests and Continuing Education Documents.
    5. Calculate percentage of training resources completed to encompass law, fire, NCIC, and call taking.

    Why is this measure important?

    To ensure department staff completes and is in compliance with required training for Emergency Communications Operators.

    Where does the data come from?

    Complete documents: Forms, Daily Observation Reports, Lesson Plans, Syllabi, operational resources (Visual Aids), power-points, Tests and Continuing Education Documents. Complete all four disciplines of training.

    How is the measure calculated?

    Percent of documents completed in the four disciplines of Training.

    Who to contact if you have questions?

    Vernon Lee Thompson

    Additional Information

     


     

    FY17 Target

    75%

    FY18 Target

    25%

    Trend Analysis

    On Target

    View All Events
      Powered by Real Time Solutions - Website Design & Document Management