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    One Civic Plaza, NW
    Albuquerque NM 87102

    (505) 468-7000

    (505) 462-9813

    Monday - Friday
    8 a.m. - 5 p.m.

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    Measure Overview

    # Objective Strategic Plan Goal Business Strategy

    Obtain a new Patient Care Reporting (PCR) system to better the department's capability of obtaining, managing and tracking data.

    Public Safety

    Increased EffectivenessIncreased Effectiveness

    Action Steps

    1. Obtain funding to purchase and replace the current PCR reporting system. 10% complete.

    2. Implement department-wide training in use of the new PCR system. 15% complete.

    3. Training employees, will be measured at 25%.

    4. Conduct Quality Assurance review on new PCR system and training as needed to ensure proper use, 6 months after implementation for

    evaluation process, will be measured at 25%. 

    Why is this measure important?

    Improve current reporting system to get better data for analysis for station location, units, services provided (performance of duties)

    Where does the data come from?

    Emergency Reporting System (ERS); Spreadsheet/Memo/Work orders

    How is the measure calculated?

    Data is entered into the system by field personnel and is based on percentage of phase completed.

    Who to contact if you have questions?

    Michael Chavez

    Additional Information

    Awaiting contract to be awarded.




    FY17 Target


    FY18 Target


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