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Finance

Measure Overview

# Performance Measure Strategic Plan Goal Business Strategy
P106 Online property tax payment transactions (%) Government Accountability Increased Effectiveness

Why is this measure important?

Continue modernizing customer options that are convenient, secure, efficient and effective for taxpayers and county administration.

Where does the data come from?

Data Pointe – county’s credit card processing vendor website

How is the measure calculated?

Run a report on Data Pointe

Who to contact if you have questions?

Chris Sanchez

Additional Information

Bernalillo County is always looking for ways to better serve our customers. We look to use technology to make the customer experience convenient, secure, efficient and effective for taxpayers and county administration. Ultimately, online payment helps taxpayers make timely payments at their convenience 24 hours a day/7 days a week.


 

FY17 Target

9%

FY18 Target

9.5%

Trend Analysis

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