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  • Contact Information
    Location:
    One Civic Plaza, NW
    Albuquerque NM 87102

    Phone:
    (505) 468-7000

    Fax:
    (505) 462-9813

    Hours:
    Monday - Friday
    8 a.m. - 5 p.m.

    Email:
     
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    Measure Overview

    # Performance Measure Strategic Plan Goal Business Strategy
    P125

    Response for non-emergency calls within 24 hours (%)

    Public Safety

    Increased Effectiveness

    Why is this measure important?

    Maintain adequate services for the public while providing a safe community. Responding to non-emergency calls will help to reduce/eliminate high priority calls in the future.

    Where does the data come from?

    Chameleon Database; Reports from database

    How is the measure calculated?

    Compare priority to response time

    Who to contact if you have questions?

    Misha Goodman

    Additional Information

     


     

    FY17 Target

    100%

    FY18 Target

    100%

    Trend Analysis

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