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Finance
  • Contact Information
    Location:
    One Civic Plaza, NW
    Albuquerque NM 87102

    Phone:
    (505) 468-7000

    Fax:
    (505) 462-9813

    Hours:
    Monday - Friday
    8 a.m. - 5 p.m.

    Email:
     
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    Measure Overview

    # Performance Measure Strategic Plan Goal Business Strategy
    P144

    Respond to priority one (emergency) calls in under 10 minutes (%)

    Public Safety

    Increased Effectiveness

    Why is this measure important?

    Service to the community - department priority is to provide customer service

    Where does the data come from?

    CAD system; Motorola P1 Reports

    How is the measure calculated?

    From dispatch time to on scene time.

    Who to contact if you have questions?

     Iris Sandoval

    Rita Abeyta

    Additional Information

     


     

    FY17 Target

    80%

    FY18 Target

    80%

    Trend Analysis

    Improving

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