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Measure Overview

# Performance Measure Strategic Plan Goal Business Strategy

Children’s Community Mental Health Clinic attendance for appointments (%)

Public Safety

Increased Effectiveness

Why is this measure important?

Youth and family attendance rates for outpatient mental health counseling sessions is important to help provide stability in getting youth needs met to include therapeutic support as well as medication management if necessary. The CCMHC staff make extra efforts to communicate and remind youth and families of counseling appointments to increase the attendance rate. Research has shown that consistent attendance in counseling programs can reduce recidivism rates amongst delinquent youth and also reduce family stressors.

Where does the data come from?

Practima -- An ACCESS Data Management Reporting Data Base; Run Report

How is the measure calculated?

The number of those attending divided by the number of those who should have attended

Who to contact if you have questions?

Cynthia Leyba

Additional Information

The CCMHC is an outpatient community based clinic that serves youth. The CCHMC accepts Medicaid as well as private insurance. In addition, the CCMHC has some funds to serve undocumented youth that would otherwise have no coverage for services.  

Note:  FY17 Q4 results of 0% - no clients being served in the outpatient clinic during the reporting period.

           FY18 Q1 results of 0% - no clients served during this reporting period.




FY17 Target


FY18 Target


Trend Analysis

On Target

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