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    Location:
    One Civic Plaza, NW
    Albuquerque NM 87102

    Phone:
    (505) 468-7000

    Fax:
    (505) 462-9813

    Hours:
    Monday - Friday
    8 a.m. - 5 p.m.

    Email:
     
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    Measure Overview

    # Performance Measure Strategic Plan Goal Business Strategy
    P15

    Life threatening violations remedied within 24 hours (%)

    Government AccountabilityCommunity Health Cost Avoidance/Risk Mitigation

    Why is this measure important?

    Ensures safety and health issues are maintained in the unit; HUD requirements.

    LIFE-THREATENING CONDITIONS [24 CFR 982.404(a)]; HUD requires BCHD to define life-threatening conditions and to notify the owner or the family (whichever is responsible) of the corrections required. The responsible party must correct life-threatening conditions within 24 hours of BCHD notification.

    The following are a few examples of what are considered life-threatening conditions:

    1. Major plumbing leaks or flooding, waterlogged ceiling or floor in imminent danger of falling
    2. Natural or LP gas or fuel oil leaks
    3. Any electrical problem or condition that could result in shock or fire
    4. Absence of a working heating system when outside temperature is below 60 degrees Fahrenheit
    5. Utilities not in service, including no running hot water
    6. Obstacles that prevent safe entrance or exit from the unit
    7. Absence of a functioning toilet in the unit

    Where does the data come from?

    HUD & Emphasys (housing software system exclusive to housing authority); Run report from system

    How is the measure calculated?

    Inspection reports - this is tracked by degree of violation with each inspection. The failed units are followed up by the inspector that reported the violation to ensure it is remedied.

    Who to contact if you have questions?

    Patrick Pearson

    Additional Information

    If an owner fails to correct life-threatening conditions as required by Bernalillo County Housing Department (BCHD), BCHD will enforce the HQS in accordance with HUD requirements.

    If a family fails to correct a family-caused life-threatening condition as required by BCHD, BCHD will enforce the family obligations.

    The owner will be required to repair an inoperable smoke detector unless BCHD determines that the family has intentionally disconnected it (by removing batteries or other means). In this case, the family will be required to repair the smoke detector within 24 hours.


     

    FY17 Target

    100%

    FY18 Target

    100%

    Trend Analysis

    On Target

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