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  • Contact Information
    Location:
    One Civic Plaza, NW
    Albuquerque NM 87102

    Phone:
    (505) 468-7000

    Fax:
    (505) 462-9813

    Hours:
    Monday - Friday
    8 a.m. - 5 p.m.

    Email:
     
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    Measure Overview

    # Performance Measure Strategic Plan Goal Business Strategy
    P168

    Plans reviewed for grading/drainage within 5 working days (%)

    Public Infrastructure

    Increased Effectiveness

    Why is this measure important?

    To ensure quality customer service through a timely review of submitted grading/drainage plans.

    Where does the data come from?

    Accela; Spreadsheet

    How is the measure calculated?

    Number of plans reviewed within the correct time divided by the total number of plans

    Who to contact if you have questions?

    Kevin Grovet

    Additional Information

     


     

    FY17 Target

    90%

    FY18 Target

    90%

    Trend Analysis

    On Target

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