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Measure Overview

# Objective Strategic Plan Goal Business Strategy
P37 Respond to calls for services related to Health Protection codes within 2 business days (%) Community Health Increased Effectiveness

Why is this measure important?

This is an important measure as it provides accountability to our customers and appropriate levels of customer service to our clients.

Where does the data come from?

Accela Automation, Run report

How is the measure calculated?

Code Enforcement (Health) Cases enter date by the time inspector schedules and completes the inspection for that case. The Percentage of Code Enforcement(Health) Case that are done within 48 hours from case intake to inspection

Who to contact if you have questions?

Lucas Tafoya

Additional Information 

Staff recommends that this continue to be reported on a quarterly basis.


 

FY17 Target

90%

FY18 Target

90%

Trend Analysis

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