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    One Civic Plaza, NW
    Albuquerque NM 87102

    (505) 468-7000

    (505) 462-9813

    Monday - Friday
    8 a.m. - 5 p.m.

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    Measure Overview

    # Performance Measure Strategic Plan Goal Business Strategy

    Document purchases done online (%)

    Government Accountability

    Increased Efficiency

    Why is this measure important?

    To measure the amount of customers purchasing documents online. To ensure proper communication is given to the public about this more convenient service being offered by the Clerk’s Office.

    Where does the data come from?

    Run Report/Eagle Recorder, SAP & Excel

    How is the measure calculated?

    Report calculates # of purchases online divided by total purchases per month

    Who to contact if you have questions?

    Cristina Chavez

    Additional Information

    Example of documents available to purchase online are Real Estate Documents, Certified Copies of Marriage Certificates, and Maps and Plats.


    FY17 Target


    FY18 Target


    Trend Analysis

    On Target

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