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Finance
  • Contact Information
    Location:
    One Civic Plaza, NW
    Albuquerque NM 87102

    Phone:
    (505) 468-7000

    Fax:
    (505) 462-9813

    Hours:
    Monday - Friday
    8 a.m. - 5 p.m.

    Email:
     
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    Measure Overview

    # Performance Measure Strategic Plan Goal Business Strategy
    P7

    Constituent requests responded to within 24 hours (%) - Bureau of Election (BOE)

    Government Accountability

    Increased Efficiency

    Why is this measure important?

    Response time to constituent inquiries and requests assures the public of the County Clerk’s commitment to excellent customer service and efficiency.

    Where does the data come from?

    Internal Microsoft Excel Spreadsheet

    How is the measure calculated?

    # of constituent emails received divided by # of responses within 24 hours

    Who to contact if you have questions?

    Jaime Diaz

    Additional Information

     


     

    FY17 Target

    100%

    FY18 Target

    100%

    Trend Analysis

    On Target

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