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    Location:
    One Civic Plaza, NW
    Albuquerque NM 87102

    Phone:
    (505) 468-7000

    Fax:
    (505) 462-9813

    Hours:
    Monday - Friday
    8 a.m. - 5 p.m.

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    Measure Overview

    # Performance Measure Strategic Plan Goal Business Strategy
    P96 Percentage of protests resolved informally (%) Government Accountability Increased Effectiveness

    Why is this measure important?

    Amount of protests vary, scheduling of hearing dates done by state, requesting statutory extensions – this is statute. Fair and equitable value, gives assessors time to work with customer to resolve. Give a fair and equitable assessment prior to sending to a formal board for protest.

    Where does the data come from?

    IAS World - CAMA (Computer Assisted Mass Appraisal) system

    How is the measure calculated?

    Database queries & reports - Total Number of protests for the Tax Cycle/Number of protests resolved

    Who to contact if you have questions?

    Tom Sams

    Additional Information 

     


     

    FY17 Target

    85%

    FY18 Target

    95%

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