✖ Close Social Content
Finance
  • Contact Information
    Location:
    One Civic Plaza, NW
    Albuquerque NM 87102

    Phone:
    (505) 468-7000

    Fax:
    (505) 462-9813

    Hours:
    Monday - Friday
    8 a.m. - 5 p.m.

    Email:
     
    ✖ Close Menu
  • Most Popular Pages
      Could not load file or assembly 'Microsoft.Threading.Tasks, Version=1.0.12.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot find the file specified.
      ✖ Close Menu
    • Search Finance
      ✖ Close Menu

    What is the Strategic Plan?

    The Strategic Plan is a tool used by the county to ensure that we are doing the right things to meet the needs of the community. The Strategic Plan helps move the county forward towards the strategic plan goals.  

    back to list

    Strategic Plan Goals

    To learn more about the Objectives and Performance Measures that support each Strategic Plan Goal, click the tiles below:

    Government Accountability

    Transparent & accountable use of taxpayer dollars
    Government Building
    rgb(34, 132, 197)

    Public Safety

    Community where residents are safe from crime & injury
    Badge
    #095259

    Economic Vitality

    Thriving, livable community with diverse economic opportunities
    Business workers
    #33192D

    Community Health

    Healthy and active community with access to cultural amenities
    Health
    #104f78

    Public Infrastructure

    Meet community needs by supporting infrastructure owned by county or for public use (e.g. roadways, facilities, systems)
    Roadway
    #61a39f

    Department Performance

    Bernalillo County is committed to being a high performance organization.  The County is committed to strategically planning through long term goals, measuring results, and comparing these results to appropriate benchmarks, while striving to improve its operations by analyzing data to make informed decisions.  In an effort to be more transparent and promote public trust, it is the County's intent to provide performance information to the public that demonstrates progress towards achievement of long term goals and improvement of operations.

    Scroll down and click below to learn more about county departments, such as what they do, and their performance data.


    Measuring What Matters

    To focus on “Measuring What Matters,” departments start with a foundation. Defining departments mission and services helps towards understanding how each department supports the community. As part of the framework for developing performance measures and objectives departments consider the following questions:

    • What does the community want to know about the department?
    • What would the department like the community to know?
    • What does the department want to learn about itself?

    Departments establish objectives and performance measures as part of the 2-year biennial budget cycle. During the budget cycle, performance data is reviewed on an on-going basis with departments and county leadership. The performance reporting process follows a 3-step methodology

    1. Build Foundation
    2. Develop Framework
    3. Analyze & Review Performance

    Measuring What Matters-BIPO Chevron

    Build Foundation

    Determine "Why do we exist?" and "What do we do?" to build the foundation for objective and performane measures

    Build Foundation Chevron

    Develop Framework

    Create a plan to support the foundation by setting objectives and performance measures to guide the County over the short and long tem

    Develop Framework Chevron

    Analyze & Review Performance

    Review objectives and performance measures with county leadership to address accomplishments, updates, and obstacles

    Analyze & Review Performance Chevron

    Business Strategy

    The Strategic Plan is broken up into several components which help the county plan short-term and long-term goals at the department level.  The key purpose is to align the county’s strategy to the business strategy by focusing on initiatives, objectives, and performance measures to enhance the business and support the organization. Departments align to the business strategy to ensure their services and goals drive the organization.

    Departments seek to drive to the following business strategies:

    Increased Efficiency

    Stopwatch icon
    Doing things in the right manner. Is efficiency increased by doing work faster, with fewer resources or less overtime?
    #0c779d

    Increased Effectiveness

    Checklist icon
    Doing the right things. Is effectiveness increased by eliminating errors or better meeting the public need?
    #5dd1af

    Cost Avoidance / Risk Mitigation

    Piggy bank icon
    Are risks being mitigated? Are costs being avoided?
    #ffb37a

    Transparency

    Computer icon
    Is visibility enhanced? Is there transparency?
    #f14124

    Innovation

    Innovation icon
    Are processes and technologies being used to do things differently, implement new ideas, or enhance services?
    #6D213C

    BERNALILLO COUNTY RECOGNIZED FOR PERFORMANCE MANAGEMENT LEADERSHIP


     

    In July 2017, Bernalillo County was recognized for its data-driven management and reporting efforts with a Certificate of Distinction in Performance Management from The International City/County Management Association (ICMA). Certificates are based on established criteria and are awarded at three levels: Achievement, Distinction, and Excellence. Recipients at all levels collect and verify data to ensure reliability, train staff in performance measurement, and  report data to the public through budgets, newsletters, and/or information provided to elected officials.

    Certificates of Distinction are awarded to those who also provide comparative and benchmarking information to the public, use performance data in strategic planning and operational decision-making, and share their knowledge with other local governments through presentations, site visits, and other   networking activities.

    View All Events
      Powered by Real Time Solutions - Website Design & Document Management