Providing special instructions to the 9-1-1 operator before an emergency occurs, can save lives and time, and aid in the response of emergency service personnel. Please take a moment to review this form and provide any information that you feel would benefit you and your family in an emergency.

The QWest Telephone system allows for residences and businesses to attach detail information to their Qwest telephone number that will display to the 9-1-1 operators when you call for an emergency.

If you have special instructions or information that you would like the 9-1-1 operator to know when you dial 9-1-1 please print, complete and mail the form listed below.

Citizen Address Response Enhancement Form

Bernalillo County Emergency Communications
Bernalillo County 10th Floor
One Civic Plaza NW
Albuquerque, NM 87102

Please allow 2 weeks for the information to be activated. If you have a question about this service, or to verify the information was entered, call 798-7000.