One of the best ways to make government more responsive to the people is to get feedback from the people. Bernalillo County is asking residents to share their experiences interacting with county government.
“Great customer service is one of most important pillars of serving the community and we want to hear from you,” says Bernalillo County Manager Tom Zdunek. “It doesn’t matter if you are a company or individual doing business with the county, a resident who interacted with a county employee or department, or even one of our own employees doing business with another department; we want to know about your experiences—good as well as not-so-good—so we can identify where we’re providing good service to our customers and where we need to improve.”
Residents can go to www.bernco.gov
to complete a short questionnaire or write to Bernalillo County at:
County Experience, One Civic Plaza NW -10th Floor Albuquerque, NM 87102.
All submissions must be completed by Oct. 19, 2012.
For any Bernalillo County residents who decide to be a part of this program:
• Be as specific as possible regarding the department they were interacting with and what service they were
seeking or were being provided by county staff.
• Provide dates and times if possible.
• Residents may remain anonymous, no name or contact information is necessary and they will not be
Back to news list