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The Customer Service Department is usually the first contact you have with our office.

Assessor Customer Service StaffWhether it be a phone call or an in-person visit, our staff is here to assist you. Customer Service also provides support to every department within the Bernalillo County Assessor’s Office. We also provide assistance and support to other county departments, government agencies, private sector and the general public. Here are some of the items for which we are responsible:

  • Tax savings programs. Process all exemption requests for head of family/household, veterans, 100 percent disabled veterans, veterans' surviving spouses, veterans organizations (i.e., American Legion) and other exempt entities (federal, state, county, city).
  • Code and process all ownership changes from documents of conveyance (warranty deeds, real estate contracts, court orders).
  • Process all owners mailing address changes requested by the property owner in writing, and property (SITUS) address changes verified by the GIS/Mapping Department.
  • Assist property owners with processing information and applications for programs and exemptions available to them (head of family/household, all types of veterans certificates and value freeze).
  • Maintain the multi-line switchboard of all incoming calls to the Assessor’s Office received during regular business hours; helping the customer with questions regarding property ownership, mailing/property addresses and exemptions. All other calls are directed to the appropriate department or staff member.
View All Events
County Meetings
  • Did you know that all property subject to valuation for property taxation purposes not valued by the Assessor in 2018 must be reported by the property owner to the Assessor's office no later than Feb...

  • Below you can watch a short video of Bernalillo County Assessor Tanya Giddings being sworn in on Jan. 1, 2019.  

  • Five Bernalillo County elected officials were sworn into office Jan. 1, 2019 at the Hiland Theater in Albuquerque. The elected officials are: Commissioner Debbie O’Malley of District 1, repr...

Upcoming Events
  • Bernalillo County Assessor's Office Veterans Outreach continues Jan. 17, 2019, in partnership with the New Mexico Department of Veteran Services. Learn about the property tax saving programs available to you as a veteran or a surviving spouse. Two types of veterans' exemptions are available: Service related exemption which gives a $4,000 reduction in taxable value of the property. 100 percent disabled exemption that relieves the veteran of all property taxes owed on their primary residence. For more information call us at (505) 222-3700.
    Location:
    501 Tijeras NW
    Time:
    1/17/2019 10:00 AM - 1/17/2019 2:00 PM

  • Bernalillo County Assessor's Office Veterans Outreach continues Feb. 21, 2019, in partnership with the New Mexico Department of Veteran Services. Learn about the property tax saving programs available to you as a veteran or a surviving spouse. Two types of veterans' exemptions are available: Service related exemption which gives a $4,000 reduction in taxable value of the property. 100 percent disabled exemption that relieves the veteran of all property taxes owed on their primary residence. For more information call us at (505) 222-3700.
    Location:
    501 Tijeras Ave. NW
    Time:
    2/21/2019 10:00 AM - 2/21/2019 2:00 PM

  • Bernalillo County Assessor's Office Veterans Outreach continues March 21, 2019, in partnership with the New Mexico Department of Veteran Services. Learn about the property tax saving programs available to you as a veteran or a surviving spouse. Two types of veterans' exemptions are available: Service related exemption which gives a $4,000 reduction in taxable value of the property. 100 percent disabled exemption that relieves the veteran of all property taxes owed on their primary residence. For more information call us at (505) 222-3700.
    Location:
    501 Tijeras Ave. NW
    Time:
    3/21/2019 10:00 AM - 3/21/2019 2:00 PM

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