✖ Close Social Content
County Assessor

The Customer Service Department is usually the first contact you have with our office.

Assessor Customer Service StaffWhether it be a phone call or an in-person visit, our staff is here to assist you. Customer Service also provides support to every department within the Bernalillo County Assessor’s Office. We also provide assistance and support to other county departments, government agencies, private sector and the general public. Here are some of the items for which we are responsible:

  • Tax savings programs. Process all exemption requests for head of family/household, veterans, 100 percent disabled veterans, veterans' surviving spouses, veterans organizations (i.e., American Legion) and other exempt entities (federal, state, county, city).
  • Code and process all ownership changes from documents of conveyance (warranty deeds, real estate contracts, court orders).
  • Process all owners mailing address changes requested by the property owner in writing, and property (SITUS) address changes verified by the GIS/Mapping Department.
  • Assist property owners with processing information and applications for programs and exemptions available to them (head of family/household, all types of veterans certificates and value freeze).
  • Maintain the multi-line switchboard of all incoming calls to the Assessor’s Office received during regular business hours; helping the customer with questions regarding property ownership, mailing/property addresses and exemptions. All other calls are directed to the appropriate department or staff member.
View All Events
County Meetings
  • 11/14/2018
    Happy #GISday2018 ! Did you know according to International Association of Assessing Officers almost 93% of Assessor offices are using GIS for aerial or oblique imagery? Today we want to recognize o...

  • The Bernalillo County Assessor’s Office has taken pride in its personalized touch when it comes to customer service whether in person or electronically. A recent partnership with  Smartloop , a tech ...

  • Bernalillo County Assessor Tanya R. Giddings proudly welcomes County Assessors from across New Mexico and assessment industry leaders to Bernalillo County for the New Mexico Association of Counties A...

Upcoming Events
  • Once again this year, Bernalillo County Treasurer Nancy Bearce and her staff will be meeting the community at county and city senior centers to help citizens prepare for the coming property tax season. The Bernalillo County Assessor's Office will also be on hand.
    Location:
    Barelas Senior Center, 714 7th St. SW
    Time:
    11/27/2018 10:00 AM - 11/27/2018 11:30 AM

  • •Do you have questions about how your taxes are collected? •Do you know where your money goes to? •Do you need help reading your tax bill? •What options are there for paying your taxes? You are invited to join Bernalillo County Treasurer Nancy Bearce for “Your Money Matters” at various city and county Community Centers beginning on Nov. 6 and continuing through Dec. 3. Plan now to attend any of the programs near you!
    Location:
    Barelas Senior Center, 714 7th St. NW
    Time:
    11/27/2018 10:00 AM - 11/27/2018 11:30 AM

  • •Do you have questions about how your taxes are collected? •Do you know where your money goes to? •Do you need help reading your tax bill? •What options are there for paying your taxes? You are invited to join Bernalillo County Treasurer Nancy Bearce for “Your Money Matters” at various city and county Community Centers beginning on Nov. 6 and continuing through Dec. 3. Plan now to attend any of the programs near you!
    Location:
    North Domingo Baca Multigenerational Center, 7521 Carmel Ave. NE
    Time:
    11/29/2018 10:30 AM - 11/29/2018 1:30 PM

Powered by Real Time Solutions - Website Design & Document Management