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Albuquerque/BernCo Government Center Closes to the Public and Other Adjusted Hours


Following directives from the State of New Mexico, Bernalillo County has now closed a majority of its facilities to the public until further notice.  Bernalillo County will be conducting a majority of its work and public functions through the use of online applications, email, and drop box services.

Law enforcement, firefighters and rescue personnel, 911 dispatch, and the Metropolitan Detention Center (no in-person visitation) will continue to work as normal.

The building closures and staff reductions are an effort to control the spread of coronavirus COVID-19 and limit personal contact between residents.  Governor Michelle Lujan Grisham has asked residents to stay at home and if they do go out, to keep at least a six-foot distance to avoid contact and groups should include no more than five people.

BernCo operations from March 24 until further notice are as follows:

ABC Community School Partnership – Closed

Accounts Payable – Closed

·       Payments to vendors will continue to be processed

·       Contact – 505-468-7316

Animal Care – Open by appointment 505-468-PETS (7387)Enforcement – 505-468-PETS (7387)

·       Adoptions – by appointment – 505-269-3036

·       Reclaim of Pet - 505-468-PETS (7387)

·       Lost Pet – email: animal@bernco.gov

·       Stray Animals - the center will only accept emergency intake of stray animals that are sick, injured or pose a risk to public health and safety.  For              assistance regarding a stray animal, please call 505-468-PETS (7387)

Assessor’s Office – Closed to public access – For inquires, email assessor@bernco.gov or call 505-222-3700. Other services are available                                             at www.bernco.gov/assessor

Behavioral Health – CARE Campus – Open

·       Narcan distribution continues

·       Social model detox limited to 20 clients

·       Public inebriate intervention program limited to 10 clients

·       More information at www.bernco.gov/dbhs

Clerk – Closed to public access

·       Online services for recording and filing – 505-468-1290

·       Bureau of Elections – 505-243-VOTE

·       Register to vote, update registration, or request absentee ballot – BerncoVotes.org

County Commission – Offices and meetings closed to the public

·       Commission meetings available via live stream @ www.bernco.gov/live

·       Public comments can be submitted to jubaca@bernco.gov or at https://www.bernco.gov/boards-commissions/speak-at-a-meeting.aspx

County Executive Offices – Closed to public access

Community Centers and Fitness Centers – Closed

·       No private events

·       No sports programming

East Mountain Transfer Station – Limited hours

·       Sundays – Tuesdays from 1 – 5 p.m.

  • Wednesdays from 8 a.m. – 5 p.m.
  • Thursdays – Saturdays from 8 a.m. – noon

·       Green waste or recycling being accepted

Economic Development – Closed - phone contact only

Garbage collection – by Waste Management - Open

Human Resources – Closed.  Questions to HR@bernco.gov

Housing Department – Closed to public access - Residents should contact their program assistants for help

Lunch Program – Open

·       Meals served M-F 10 a.m. to 1 p.m. (Grab and go only)

o   Mt. View Community Center

o   Paradise Hills Community Center

o   Raymond G. Sanchez Community Center

o   South Valley Multipurpose Center

o   Vista Grande Community Center

o   Westside Community Center

Metropolitan Detention Center – No in-person visitation – videophone or email only ( https://sso.gtlconnect.com/users/sign_up,)

·       Inmate money accounts

o   Money orders only:

MDC c/o Cash Accounting

100 Deputy Dean Miera Dr. SW

Albuquerque, NM 87151

o   Online at: www.accesscorrections.com

Open Space – Outdoor trails and facilities open, buildings closed, playgrounds closed

Operations and Maintenance – Open by appointment only 8 a.m. – noon

·       Solid Waste Payments online or by drop box at 2400 Broadway, SW, Bldg N

·       Traffic permitting via the website

Parks, Recreation and Open Space Offices – Closed, email and phone contact only

Payroll Office – Closed, but available by phone, 505-468-7300. Requests for Check stubs or W-2s will be mailed via USPS.

Planning and Development Services – Open – 9 a.m. to 2 p.m. for the issuance of building permits, business licenses, trade permits, food permits                                                               
Probate Court – Closed

Procurement – Closed – staff contact - 505-468-7013 or email purchasing@bernco.gov

Rio Grande Swimming Pool – Closed

Risk Management – Open – 9 a.m. – 2 p.m. - limited staffing

·       Phone contact preferred: 505-314-0440

Senior meal sites – Closed, City of Albuquerque making home deliveries

Technical Services – Open by email, phone and appointment only

·       Developmental Review Program D- permitting and plan review

·       Natural Resource Services – Wastewater applications and inspections

·       Transportation Project Planning – Traffic impact analysis review

Treasurer’s Office – Closed to public access

·       Contact the Treasurer’s Office at treasurer@bernco.gov or 505-468-7031

·       Tax payments may be made online @ bernco.gov/treasurer, by mail to:  PO Box 27800 Albuquerque, NM 87125, and via the drop box downtown at One Civic Plaza, NW at the corner of 5th and Marquette

Youth Services Center – Suspended visitations, increased phone visitation, video conferencing for attorneys, suspended volunteer programs.

The county is asking all residents to be aware of their surroundings and others near them.  Please adhere to the six-foot rule and stay at home except as needed for grocery shopping, medical assistance and exercise.  Limit group contact to five or less people.


The New Mexico Health Department COVID-19 information line is: 1-855-600-3453.

County information is available on the BernCo website at www.bernco.gov.

Up to date information about state mandates and information is at www.newmexico.gov.

Information regarding coronavirus COVID-19 can be found at www.cdc.gov.


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