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BernCo Extends Closure and Tele-work to May 15 - County Continues to Follow State Guidelines


At the direction of Governor Michelle Lujan Grisham, Bernalillo County is extending its coronavirus COVID 19 building closures and employee tele-commuting policy to May 15.

Law enforcement, firefighters and rescue personnel, 911 dispatch, and the Metropolitan Detention Center (no in-person visitation) will continue to work as normal.

Bernalillo County Manager Julie Morgas Baca is asking all residents to adhere to Governor Michelle Lujan Grisham’s directives and be aware of their surroundings and others near them. Please stay at least six-feet from others and stay at home except as needed for grocery shopping, medical assistance and exercise. Limit group contact to five or fewer people. Wear masks when in public areas.

BernCo operations until May 15 are as follows:

ABC Community School Partnership – Closed

Accounts Payable – Closed

  • Payments to vendors will continue to be processed
  • Contact – 505-468-7316

Animal Care – Open by appointment 505-468-PETS (7387)

  • Enforcement – 505-468-PETS (7387)
  •  Adoptions – by appointment – 505-269-3036
  •  Reclaim of Pet - 505-468-PETS (7387)
  •  Lost Pet – email: animal@bernco.gov
  •  Stray Animals - the center will only accept emergency intake of stray animals that are sick, injured or pose a risk to public health and safety. For assistance regarding a stray animal, please call 505-468-PETS (7387).

Assessor’s Office – Closed to public access – Email to assessor@bernco.gov or call 505-222-3700 – other services available at www.bernco.gov/assessor

Behavioral Health – CARE Campus – Open

  • Narcan distribution continues
  • Social model detox limited to 20 clients
  •  Public inebriate intervention program limited to 10 clients
  •  More information at www.bernco.gov/dbhs

Board of County Commissioners – Offices and meetings closed to the public

Clerk – Closed to public access

  • Online services continuing
  • Recording and filing – 505-468-1290 or email: clerk@bernco.gov
  • Bureau of Elections – 505-243-VOTE or email: clerk@bernco.gov
  • Register to vote, update registration, and/or request an absentee ballot at BerncoVotes.org
  • Marriage Licenses – 505-468-1290

County Executive Offices – Closed to public access

Community centers and fitness centers – Closed

  • No private events
  • No sports programming

East Mountain Transfer Station – Limited hours

  • Saturday and Sunday – 8 a.m. – 5 p.m.
  • Monday and Tuesday – 1 p.m. – 5 p.m.
  • Wednesday - Closed
  • Thursday and Friday – 8 a.m. - Noon
  • Green waste or recycling being accepted
  • Please note that Google search has incorrect hours of operation for the East Mountain Transfer Station

Economic Development – Closed - phone contact only

Garbage collection – by Waste Management – Open

Human Resources – Closed. Questions to HR@bernco.gov

Housing Department – Closed to public access - Residents should contact their program assistants for help

Lunch program - Open

  • Meals served M-F 10 a.m. to 1 p.m. (Grab and go only)
  • SItes listed below: 

o Mt. View Community Center

o Paradise Hills Community Center

o Raymond G. Sanchez Community Center

o South Valley Multipurpose Center

o Vista Grande Community Center

o Westside Community Center

Metropolitan Detention Center – No in-person visitation – videophone or email only ( https://sso.gtlconnect.com/users/sign_up,)

  • Inmate money accounts:
  • Money Orders only: MDC c/o Cash Accounting, 100 Deputy Dean Miera Dr. SW, Albuquerque, NM 87151
  • Online at: www.accesscorrections.com

Open Space – Outdoor trails and facilities open (Please observe social distancing directives at all times), buildings closed, playgrounds closed

Operations and Maintenance – Open by appointment only 8 a.m. – noon

  • Solid Waste Payments online or by drop box at 2400 Broadway, SE, Bldg N
  • Traffic permitting via the website

Payroll – Closed – phone contact is 468-7300

  • Requests for pay stubs or W-2s will be mailed via USPS

Parks, Recreation and Open Space Offices – Closed, email and phone contact only

Planning and Development Services – Open – 9 a.m. to 2 p.m. for pick up and drop off of building permits, business licenses, trade permits, food permits etc. Drop box only.

Probate Court – Office closed to public but operating on a limited basis.

  • Contact the Probate Court at 505-468-1229 or email: probate@bernco.gov
  •  Accepting probate filings by mail or email for intestate (no will)
  • ·Accepting email pleadings for previously filed cases
  • ·Mail: Court of Wills, Estates and Probate, One Civic Plaza NW, Rm. 6029, Albuquerque, NM 87102

Procurement – Closed – staff contact - 505-468-7013 or email: purchasing@bernco.gov

Rio Grande Swimming Pool – Closed

Risk Management – Closed - staff contact - 505-314-0440 or email: risk@bernco.gov

Senior meal sites – Closed, City of Albuquerque making home deliveries

Technical Services – Open by email, phone and appointment only

  • Developmental Review Program - permitting and plan review
  • Natural Resource Services – Wastewater applications and inspections
  • Transportation Project Planning – Traffic impact analysis review

Treasurer’s Office – Closed to public access

  • Contact the Treasurer’s Office by phone at 505-468-7031 M-F, 8 a.m. to 5 p.m.
  • Email: treasurers@bernco.gov
  • Tax payments may be made online @ bernco.gov/treasurer, by mail to: PO Box 27800 Albuquerque, NM 87125, and via the drop box downtown at One Civic Plaza, NW at the corner of 5th and Marquette

Youth Services Center – Suspended visitations, increased phone visitation, video conferencing for attorneys, suspended volunteer programs.


The New Mexico Health Department COVID-19 information line is: 855-600-3453.

County information is available on the BernCo website at www.bernco.gov.

Up-to-date information about state mandates and information is at www.newmexico.gov.

Information regarding coronavirus COVID-19 can be found at www.cdc.gov.

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