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County Manager

BernCo Scales Down Staffing to Essential Personnel - Community Centers to Close, Public Safety Unchanged


Following directives from the State of New Mexico, Bernalillo County closed various departments and county buildings at noon, Monday, March 16 until April 15. Deputy county managers and elected officials have reviewed work assignments throughout the county and have categorized employees into the following categories:

  1. Essential – must report to work as normal
  2. Non-essential – telework from home
  3. Non-essential – remain at home but available for call-in as needed

Law enforcement, firefighters and rescue personnel, 911 dispatch, and the Metropolitan Detention Center (no in-person visitation) will work as normal.

The closures and reductions are in an effort to control the spread of COVID-19 and limit personal contact between residents. Governor Michelle Lujan Grisham has asked residents to stay at home and if they do go out, to keep at least a six-foot distance to avoid contact.

BernCo operations from March 16 until April 15 are as follows:

Department schedules are as follows:

ABC Community School Partnership – Closed

Accounts Payable – Open – limited staffing

  • Phone contact preferred: 505-468-7777

Animal Care Offices – Open with adjusted hours of operation Tuesday – Saturday, 11 a.m. to 3:30 p.m. Animal viewing until 3 p.m.

  • Enforcement Services are unchanged
  • No shot clinics or microchipping until further notice

Assessor’s Office - Public access by appointment only – call 505-222-3700. Other services available at www.assessor/bernco.gov

Behavioral Health – CARE Campus - Open

Clerk – Normal business hours but appointments are encouraged

County Commission – By appointment only

  • Live stream of all commission meetings – no public access

County Executive Offices – Public access by appointment only

Community centers and fitness centers – Closed

  • No private events
  • No sports programming

East Mountain Transfer Station – Limited hours

  • Friday – 8 a.m. to 5 p.m.
  • Saturday – 8 a.m. to Noon
  • No green waste or recycling accepted

Economic Development – Closed, phone contact only

Fleet & Facilities - Open

Garbage collection – by Waste Management - Open

Human Resources – Closed. Questions to HR@bernco.gov

Housing Department - Open

Lunch program - Breakfast and lunch served M-F 10 a.m. to 1 p.m. (Grab and go only)

  • Mt. View Community Center
  • Paradise Hills Community Center
  • Raymond G. Sanchez Community Center
  • South Valley Multipurpose Center
  • Vista Grande Community Center
  • Westside Community Center

MDC – No in-person visitation – videophone or email only

Parks, Recreation and Open Space Offices – Closed, email and phone contact only

Planning and Development Services – Open – permit application intake

Probate Court – Closed

Open Space – Outdoor trails and facilities open, buildings closed

Operations and Maintenance – Open

  • Solid Waste Payments
  • Traffic permitting via the website

Procurement – Open – normal business hours (limited staffing)

  • Phone contact preferred: 505-468-7013

Rio Grande swimming pool – Closed

Risk Management – Open – limited staffing

  • Phone contact preferred: 505-314-0440

Senior meal sites – Closed, City of Albuquerque to make home deliveries

Technical Services – Open

  • Developmental review permitting

Treasurer’s Office – Open M- F 9 a.m. to 2 p.m. for cashiers and limited customer service.

Youth Services Center – Suspended visitations, increased phone visitation, video conferencing for attorneys, suspended volunteer programs.


The county is asking all residents to be aware of their surroundings and others near them. Please adhere to the six-foot rule and try to stay at home as much as possible.


The New Mexico Health Department COVID-19 information line is: 505-600-3453.

County information is available on the BernCo website at www.bernco.gov.

Up to date information about state mandates and information is at www.newmexico.gov.

Information regarding COVID-19 can be found at www.cdc.gov.

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