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General Services

Bernalillo County's Customer Service Center is your one-stop connection for everything BernCo.

We serve as a single point of entry for information, and resolution of service requests.

From internal facility requests to road reports, animal concerns to inmate information, we are here to deliver information and resources to you.

We serve constituents and our county colleagues with passion and compassion, helping you navigate your way through county services and resources.

There are a series of contact numbers set up for different services within the county, and if you don't see what you're looking for, call us at our general information line (505) 468-7777. We're here to help!

As always, if there is a medical, law enforcement or environmental emergency, call 911.

We are open during normal business hours; if calls are placed after hours, they are re-routed to an on-call representative or a voicemail box which is checked frequently.

You can also reach us by email at contactcenter@bernco.gov.

To find out more on the departments or topics below, you can also click on links to be directed to that webpage within this site.

Click here to view Constituent and Support Services' department performance page. 

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