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Matrix, Meeting Agenda, & Industry Research

The Matrix is used during the Build Foundation and Developing Framework phases of the performance reporting process. While developing the Matrix the mission, services, projects, and performance measures are reviewed, updated, and/or established for the upcoming cycle. The Meeting Agenda and Industry Research are used during the Analyze & Review phase of the performance reporting process. The Meeting Agenda tracks questions and follow up items addressed during the DCM Performance Meetings, while the Industry Research is reviewed for industry trends and benchmarking opportunities.   

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STRATEGIC PLAN GOALS LEGEND

Follow the arrows below to see which Strategic Plan Goal(s) this department supports.

DEPARTMENT PERFORMANCE MEASURES AND OBJECTIVES


 

O42: Ensure accuracy of all residential property information

Status: Needs Focus
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P93: Completion rate to customer inquiry within 3 business days

Status: On Target
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P95: Uncertified appraisal staff to be state certified

Status: On Target
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P96: Percent of protests resolved informally

Status: On Target
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P97: Inspections resulting from building permits by Jan. 30

Status: On Target
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P173: Provide transparency, data and information to the residents of Bernalillo County via public events

Status: Needs Focus
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P213: Promote newly enacted legislation to allow property owners to elect to receive electronic Notice of Values (NOV) NMSA 1978 7-38-84

Status: Needs Focus
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