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Cameramen by Bernco.gov tent at event

The Bernalillo County Communication Services Department works with the Board of County Commissioners, other county elected officials and the county manager to develop and implement strategic communications plans for the general public and county employees. This includes media relations, crisis communications, advocacy, employee engagement and public education.  

  • Assists with public meetings, planning, promotion or presentation
  • Promotion for community events and meetings
  • Manages media relations
  • Assists with photography and videography
  • Maintains content on public and internal websites
  • Manages county’s social media presence
  • Oversees ceremonial awards sponsored by commission
  • Creates and publishes public meeting notices
  • Manages county’s internal employee communications

ID Objective Status Accomplished Date


Prepare and train Communication Services employees to respond during emergency incidents by participating in at least two exercises.



* Converted to Performance Measure

The Matrix is used during the Build Foundation and Developing Framework phases of the performance reporting process. While developing the Matrix the mission, services, projects, and performance measures are reviewed, updated, and/or established for the upcoming cycle. The Meeting Agenda and Industry Research are used during the Analyze & Review phase of the performance reporting process. The Meeting Agenda tracks questions and follow up items addressed during the DCM Performance Meetings, while the Industry Research is reviewed for industry trends and benchmarking opportunities.   


The legend below illustrates the alignment to the Strategic Plan Goals across the objectives and performances measures per department. 

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