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The Information Technology Department provides secure, reliable, and integrated technology solutions in alignment with the county’s mission. Provides an exciting, challenging, and rewarding environment where team members derive satisfaction from challenging assignments, continued professional growth, and personal accomplishments.


INFRASTRUCTURE

  • Desktop Support - end-user support of desktop hardware 
  • Network - administration, design, implementation and support of advanced network components, e.g. switches, routers, Category 5 and Category 6 cable plants, wireless access points, firewalls, Voice over Internet Protocol (VoIP) phone systems and mobile broadband devices 
  • System Administration - administration, design, implementation and support of advanced back-end systems that run the county's applications and services, includes servers, cloud based services 
  • Service Desk - Information Technology (IT) service requests and end-user support, account management 

APPLICATIONS

  • Applications Support - provides technical services and support for over 70 county department applications; plans to migrate legacy applications to web-based versions
  • Application Development - developed specialized applications for county departments and specialized interfaces 
  • Database Administration (DBA) group is responsible for creating and maintaining all the underlying databases for county applications 

PEOPLE SYSTEMS & ENTERPRISE

  • Enterprise Resource Planning (ERP) Functional - liaison between department end users and technical support 
  • Enterprise Resource Planning (ERP) Technical - developers, basis (maintaining servers and databases), and security 
  • Project Management - responsible for Information Technology (IT) Governance and Project Management 

EXECUTIVE/SECURITY

  • Security of the entire county network, protecting it from both internal and external threats, e.g. responsible for firewalls, remote access, gateways, web filtering, etc. 

ID Objective Status Accomplished Date

O46

Upgrade Metropolitan Detention Center (MDC) security system, phase 1

Complete

FY17

O49

Measurably improve the organizational health of the Bernalillo County Information Technology (IT) department

Complete

FY17

O55

Complete the Vendor Invoice Management (VIM) Phase II project with Enterprise Resource Planning (ERP); includes tools to assist Accounts Payable (AP) with invoice aging/payment analysis 

Complete

FY18

O68

Design and implement a Client Tracking System to track client admissions and their progress while receiving services in the department (ATS)

Deferred

Future Review

 


View All Events
  • Bernalillo County has again kept its triple-A ratings on its general obligation bonds, the highest possible given by Moody’s, Fitch and Standard and Poor’s, the nation’s top three credit rating agenc...

  • At its May 22 administrative meeting, the Bernalillo County Board of Commissioners acknowledged the Accounting and Budget Department for receiving a prestigious award that recognizes the department’s...

  • On April 10, 2018, the Bernalillo County Commission honored Larry Munoz and Nicholas Davis for their immediate response and onsite technical support to the City of Farmington on Wednesday, Jan. 3, 20...

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