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    Location:
    One Civic Plaza, NW
    Albuquerque NM 87102

    Phone:
    (505) 468-7000

    Fax:
    (505) 462-9813

    Hours:
    Monday - Friday
    8 a.m. - 5 p.m.

    Email:
     
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    Measure Overview

    # Objective Strategic Plan Goal Business Strategy
    O17

    Improve the department’s existing recreation administrative services and business processes by issuing an RFB to purchase one multi-faceted system which accepts payments, offers on-line registration, on-line facility and/or park rentals, collects and manages customer and participant activity data, and increases our marketing capabilities (%)

    Government AccountabilityGovernment Accountability

    InnovatoinInnovation

    Action Steps

    1. Research recreational management software products
    2. Identify funding source (s)
    3. Advertise Request for Proposal/Request for Bid/Request for Information (RFP/RFB/RFI) for purchase and implementation
    4. Attend product demos
    5. Award RFP/RFB/RFI
    6. Implement product (design, test, go-live)
    7. Review and update business processes

    Why is this measure important?

    Incrementally increase department revenues to help offset operational and maintenance costs. 

    Where does the data come from?

    During implementation-weekly meetings; after testing and full implementation- possibly monthly or quarterly meetings;  tasks-tracked on a spreadsheet by different project phases

    How is the measure calculated?

    Percent of project complete will be calculated by the percent of tasks complete or phases complete 

    Who to contact if you have questions?

    Mark Griego

    Additional Information

     


     

     

    FY19 Target

    60%

    % of project complete

    FY20 Target

    N/A

    Trend Analysis

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