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    Location:
    One Civic Plaza, NW
    Albuquerque NM 87102

    Phone:
    (505) 468-7000

    Fax:
    (505) 462-9813

    Hours:
    Monday - Friday
    8 a.m. - 5 p.m.

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    The Office of Professional Standards (OPS) is committed to providing investigative services that are fair, effective, and impartial.


    • Conduct a thorough and objective investigation into any allegation of misconduct while respecting the rights of the subject employee, inmates, and members of the public
    • Strive to identify and correct unclear or inappropriate operational procedures or training

    ID Objective Status Accomplished Date

    O110

    Develop processes to administer and track investigations consistent with all Office of Professional Standard mandates

    Complete

    FY18

    O111

    Create process mapping of incidents of alleged Serious Misconduct, Significant Harm or Potential for Serious Harm referred to the Office of Professional Standard, depicting the path from start to finish

    Complete

    FY18

    O115

    Complete OPS department goals

    Complete

    FY18

     

         

     


    The Matrix is used during the Build Foundation and Developing Framework phases of the performance reporting process. While developing the Matrix the mission, services, projects, and performance measures are reviewed, updated, and/or established for the upcoming cycle. The Meeting Agenda and Industry Research are used during the Analyze & Review phase of the performance reporting process. The Meeting Agenda tracks questions and follow up items addressed during the DCM Performance Meetings, while the Industry Research is reviewed for industry trends and benchmarking opportunities.   



    STRATEGIC PLAN GOALS LEGEND

    The legend below illustrates the alignment to the Strategic Plan Goals across the objectives and performances measures per department.

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