• Contact Information
    One Civic Plaza, NW
    Albuquerque NM 87102

    (505) 468-7000

    (505) 462-9813

    Monday - Friday
    8 a.m. - 5 p.m.

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    by rgb(45,133,196)

    The Operations and Maintenance Department provides residents with a safe, efficient, well-maintained transportation network and its associated infrastructure.

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    • Includes road surface grading, base repair, street sweeping, shoulder repair, ditch cleaning and reshaping, culvert installation and repair, pothole patching, crack sealing, chip sealing, surface oiling, machine mowing, concrete sidewalk repair, remove and install asphalt curb, remove and install concrete curb, spot surface asphalt repair and replacement, asphalt overlay, asphalt surface treatment, paving fabric application, street cut repairs, road ice and snow removal


    • Provide mandatory residential solid waste management including recycling, customer service window, clean up events, account services, public outreach, and delinquency account collection for 23,500 customers
    • Validate billing data against ownership of real property per Solid Waste Ordinance
    • Administer third-party contract for solid waste collection and billing
    • Administer Low Income Program and Vacancy Adjustment Program
    • On-site inspections as required
    • Provide daily solid waste and recycling service via transfer station for the East Mountain area not subject to mandatory solid waste collection


    • Assures that flood control projects and roadway drainage systems are maintained at a level that maximizes their useful life and assures that facilities operate to design capacity in order to reduce or eliminate the potential for flooding
    • Operate 16 storm water pumping stations, perform routine inspections and cleaning of all storm sewer pipes, culverts, manholes and catch basins
    • Maintain the rights-of-way within and around storm drainage channels and holding ponds by performing routine inspections, mowing, dredging and making erosion repairs as needed
    • Maintain and update the storm drainage shape-files in Geographical Information System (GIS) as new infrastructure is built, so that a complete physical feature inventory is available


    • Operates and maintains the county’s traffic control devices and also provides input on the design of new traffic control devices
    • Maintains and inspects approximately 21,172 traffic signs, 73 warning beacons, 56 traffic signals along 12 major urban arterials
    • Maintains roadway striping along approximately 278 miles of roadway, 863 traffic calming devices in numerous residential areas, approximately 15 miles of roadside barriers and 1,655 streetlights of which 476 are county-owned
    • Ensure graffiti is removed promptly and effectively throughout the unincorporated areas of the county

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    • O134: Update Solid Waste Ordinance

      Accomplished FY19

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    What Strategic Plan Goals Do We Support?

    Follow the arrows below to see which Strategic Plan Goal(s) this department supports.



    O99: Implement an asset preservation program for roads (Road Maintenance)

    Status: On Target

    O195: Update all policies and procedures to current standards (Solid Waste)

    Status: On Target

    P158: Complete pothole work orders in 3 business days (Road Maintenance)

    Status: Needs Focus

    P159: Replace non-compliant signs that require minimum reflectivity values (Traffic Engineering)

    Status: Needs Focus

    P163: Inspect and clean inlets and manholes to assure readiness for storm events (Storm Drain)

    Status: Needs Focus

    P164: Inspect stations to keep all storm water pump stations operational and ready for storm events (Storm Drain)

    Status: On Target

    P183: Respond to storm drainage related complaints /requests for maintenance received from the public and internal departments within 3 business days (Storm Drain)

    Status: On Target

    P226: Divert amount of waste in tons at East Mountain Transfer Station (Solid Waste)

    Status: On Target

    P227: Retrofit existing high pressure sodium streetlights to more efficient LED fixtures (Traffic Engineering)

    Status: Improving

    P292: Inspect and maintain infiltrator basins (Storm Drain)

    Status: Needs Focus

    P306: Resolve delinquent accounts >$1K before write off (Solid Waste)

    Status: Needs Focus

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