✖ Close Social Content

Measure Overview

# Performance Measure Strategic Plan Goal Business Strategy
P106 Increase online property tax payment transactions (%) Government Accountability Increased Effectiveness

Why is this measure important?

Continue modernizing customer options that are convenient, secure, efficient and effective for taxpayers and county administration.

Where does the data come from?

Data Pointe – county’s credit card processing vendor website

How is the measure calculated?

Number of online payments divided by total payments

Who to contact if you have questions?

Ryan Travelstead

Additional Information

Bernalillo County is always looking for ways to better serve our customers. We look to use technology to make the customer experience convenient, secure, efficient and effective for taxpayers and county administration. Ultimately, online payment helps taxpayers make timely payments at their convenience 24 hours a day / 7 days a week.


 

FY19 Target

10%

% of payments

FY20 Target

10.5%

% of payments

Trend Analysis

View All Events
    Powered by Real Time Solutions - Website Design & Document Management