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Measure Overview

# Performance Measure Strategic Plan Goal Business Strategy

Complete graphic design work order requests with no more than 2 draft versions of final product (%)

Government Accountability

Increased Efficiency

Why is this measure important?

It assures that we have met the needs of the customer and provided the highest quality product.

Where does the data come from?

Excel Spreadsheet and interaction with Graphic Designers

How is the measure calculated?

Number of requests completed within timeframe divided by total requests

Who to contact if you have questions?

Randy Baca

Additional Information



FY19 Target


% work order requests

FY20 Target


% work order requests

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