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Measure Overview

# Performance Measure Strategic Plan Goal Business Strategy

Process Metropolitan Detention Center (MDC) and Youth Services Center (YSC) inventory requests within 1 business day (%)

Government Accountability

Increased Efficiency

Why is this measure important?

To assure that critical inmate needs are met in a timely manner.

Where does the data come from?

SAP; SAP Inventory Issuances

How is the measure calculated?

Number of work order requests completed within timeframe divided by total work orders

Who to contact if you have questions?

Randy Baca

Additional Information

Statement was changed from 2 days to 1 business day in FY18.


FY19 Target


% inventory requests

FY20 Target


% inventory requests

Trend Analysis

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