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Measure Overview

# Performance Measure Strategic Plan Goal Business Strategy

Response for emergency calls within one hour (%)

Public Safety

Increased Effectiveness

Why is this measure important?

Important to provide health and safety for both the public and animals in Bernalillo County. Shows the County is responding to citizen concerns.

Where does the data come from?

Chameleon Database; Reports from database

How is the measure calculated?

Compare priority to response time

Who to contact if you have questions?

Misha Goodman

Additional Information

Dependent on contact center. Not a result of animal care service.


FY17 Target


FY18 Target


Trend Analysis

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