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Measure Overview

# Performance Measure Strategic Plan Goal Business Strategy
P144

Respond to priority one (emergency) calls in under 10 minutes (%)

Public Safety

Increased Effectiveness

Why is this measure important?

Service to the community - department priority is to provide customer service

Where does the data come from?

CAD system; Motorola P1 Reports

How is the measure calculated?

From dispatch time to on scene time.

Who to contact if you have questions?

 Iris SandovalRita Abeyta

Additional Information

 


 

FY17 Target

80%

FY18 Target

80%

Trend Analysis

Improving

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