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Measure Overview

# Performance Measure Strategic Plan Goal Business Strategy

Hours fully operational for internal/external GIS Sites (Previously tracked as percentage of time) (#)

Public Infrastructure

Increased Effectiveness

Why is this measure important?

The maps, and map services (web enabled map data) have to be available whenever needed by county users and citizens.

Where does the data come from?

IT maintains 100% uptime on all web systems. When systems go down, the outage is reported to users, IT provides an out report

How is the measure calculated?

Hours down divided by total hours of operation

Who to contact if you have questions?

Martin Lewis

Additional Information



FY17 Target



FY18 Target



Trend Analysis

On Target

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