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Measure Overview

# Performance Measure Strategic Plan Goal Business Strategy
P289 Process probate packages within 3 business days (%) Government Accountability Increased Efficiency

Why is this measure important?

Ensures the department has an efficient process for constituents

Where does the data come from?

ICON system

How is the measure calculated?

Number of packets processed within time frame divided by total number of packets

Who to contact if you have questions?

Lori Frank

Additional Information

The court works with personal representatives to ensure packages are fully complete prior to processing and sending to the judge for review


FY19 Target


% processed within timeframe

FY20 Target


% processed within timeframe

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