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Measure Overview

# Performance Measure Strategic Plan Goal Business Strategy

Increase e-notification sent to taxpayers  (#)

Government Accountability Increased Efficiency

Why is this measure important?

To continue modern widely accepted technology to communicate with taxpayers.  Additionally, electronic notifications are a more efficient use of tax dollars.  Lastly, we want to increase property tax payments, reduce delinquent notices and properties reported to the state for collections.

Where does the data come from?

Integrated Assessment Software (IAS) Client Server – Property Software 

How is the measure calculated?

Run a system report on IAS to count the number of emails in the system;
(FY16 baseline was 360 email addresses, current FY17 email addresses is over 14,000; FY18 goal uses FY17 actual count + 10% increase over baseline FY19-20 targets)

Who to contact if you have questions?

Sid Duran

Additional Information

In 2016, the state legislature updated the law to allow electronic notifications of property taxes.  Treasury office has collected emails from correspondence, written and online, as well collaborating with the Assessor’s office to capture emails.  We plan future e-billing to our customers.  


FY19 Target


# of email notifications

FY20 Target


# of email notifications

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