Why is this measure important?

This is an important indicator of the overall condition of market trends and economic development conditions in unincorporated Bernalillo County.  This also serves as an indicator of staff needs in order to effectively provide customer service through the permit process.

Strategic Plan Goal

Economic Vitality

 

Business Strategy

Increased Efficiency 

FY21 Target

30

# of Days (Not to Exceed)

FY22 Target

30

# of Days (Not to Exceed)



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Accela Automation; Run report


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Count number of days between application enter date to issue date divided by total number of building permits within timeframe




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This is a complex process that touches multiple departments, beyond the Planning and Development Services (PDS), and staff. This piece of the customer service component is merely the beginning of the review process as each permit may trigger 15 to 20 different field inspections and review procedures for each application.

This is a mandated function and proper certification and training is essential. Recommend continuous training and certification for this staff.

This measure is impacted due to COVID-19 and the manual in person process of the function. 


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