Why is this measure important?

Allows the department to adequately provide customer service/support to the constituents who utilize our services. This underscores the importance of having appropriate staffing levels for the department.

Strategic Plan Goal

Government Accountability

 

Business Strategy

Increased Effectiveness

FY21 Target

7

# of Staff

FY22 Target

7

# of Staff



by #2683c6

Accela Automation; Permits in Accela, walk ins and phone calls tracked off sign in sheets


by #2683c6

Count the number of staff


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