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Measure Overview

# Performance Measure Strategic Plan Goal Business Strategy

Passport applications processed (#)

Government Accountability

Increased Effectiveness

Why is this measure important?

To determine the cost effectiveness of recently acquired service of providing passports to the public and determine if new procedures need to be implemented if set goal is not met.

Where does the data come from?

Run Report/Eagle Recorder, SAP & Excel

How is the measure calculated?

Report calculates # of applications per month

Who to contact if you have questions?

Cristina Chavez

Additional Information



FY17 Target


applications processed

FY18 Target


applications processed

Trend Analysis

On Target

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