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Measure Overview

# Performance Measure Strategic Plan Goal Business Strategy
P45 Court staff trained in  professional development to enhance customer service (%) Government Accountability Increased Effectiveness

Why is this measure important?

Aligns with the level of service the department strives for by developing staff to better serve the community.

Where does the data come from?

Self Reporting, Employee Calendar and  Database maintained to measure various data

How is the measure calculated?

Divide number of employees trained in customer service by total # of employees

Who to contact if you have questions?

Lori Frank

Additional Information



FY17 Target


FY18 Target


Trend Analysis

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