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    Location:
    One Civic Plaza, NW
    Albuquerque NM 87102

    Phone:
    (505) 468-7000

    Fax:
    (505) 462-9813

    Hours:
    Monday - Friday
    8 a.m. - 5 p.m.

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    Measure Overview

    # Performance Measure Strategic Plan Goal Business Strategy
    P71

    Sworn complaints resolved within 90 day timeframe (%)

    Government Accountability

    Increased Effectiveness

    Why is this measure important?

    Per the requirement of the Ordinance, Code of Conduct §2-132. Reporting violations of code of conduct.

    Where does the data come from?

    Excel

    How is the measure calculated?

    Number of Sworn Complaints resolved within 90 days from the day after received by the Compliance Office divided by total number of Sworn Complaints submitted

    Who to contact if you have questions?

    Rachel Floryance

    Additional Information

     


     

    FY17 Target

    100%

    FY18 Target

    100%

    Trend Analysis

    On Target

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