✖ Close Social Content

Measure Overview

# Performance Measure Strategic Plan Goal Business Strategy

Completion rate to customer inquiry within three business days (%)

Government Accountability Increased Efficiency

Why is this measure important?

Increase in electronic inquiries being received – provide good customer service and respond efficiently

Where does the data come from?


How is the measure calculated?

Daily entry with an end of the month report

Who to contact if you have questions?

Daniel Manzano

Additional Information



FY17 Target


FY18 Target


Trend Analysis

View All Events
    Powered by Real Time Solutions - Website Design & Document Management