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Measure Overview

# Performance Measure Strategic Plan Goal Business Strategy
P96 Percentage of protests resolved informally (%) Government Accountability Increased Effectiveness

Why is this measure important?

Amount of protests vary, scheduling of hearing dates done by state, requesting statutory extensions – this is statute. Fair and equitable value, gives assessors time to work with customer to resolve. Give a fair and equitable assessment prior to sending to a formal board for protest.

Where does the data come from?

IAS World - CAMA (Computer Assisted Mass Appraisal) system

How is the measure calculated?

Database queries & reports - Total Number of protests for the Tax Cycle/Number of protests resolved

Who to contact if you have questions?

Tom Sams

Additional Information 



FY17 Target


FY18 Target


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