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The Bernalillo County Court of Wills, Estate and Probate’s goal is to provide customers with an expeditious and cost-effective process to probate the estate of a deceased loved one in a user-friendly environment. We also provide information about county services, host and highlight community events, educate the public about the probate process through our community outreach efforts. The judge officiates wedding ceremonies.


  • Cost effective and user friendly probates of the estates of deceased individuals
  • Providing information about estates to family members, creditors and title companies
  • Educate the public about the probate process through community outreach efforts
  • Officiate over wedding ceremonies

ID Objective Status Accomplished Date

O23

Develop a comprehensive customer satisfaction survey that can be completed online, through mail, or in person by March 2018

Complete

FY17

 


The Matrix is used during the Build Foundation and Developing Framework phases of the performance reporting process. While developing the Matrix the mission, services, projects, and performance measures are reviewed, updated, and/or established for the upcoming cycle. The Meeting Agenda and Industry Research are used during the Analyze & Review phase of the performance reporting process. The Meeting Agenda tracks questions and follow up items addressed during the DCM Performance Meetings, while the Industry Research is reviewed for industry trends and benchmarking opportunities.   


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