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Bernalillo County

This is the official news archive for Bernalillo County. Here, you'll find news releases sent by the county,

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Metropolitan Detention Center Begins Remote Inmate Video Visits

03/19/2020
3:45 PM
Larry Gallegos, O (505) 468-1273, C (505) 228-6668 - lagallegos@bernco.gov

Bernalillo County – The Metropolitan Detention Center has enabled remote inmate visiting as of today, Thursday, March 19. Those wishing to use the remote visitation system must go to https://sso.gtlconnect.com/users/sign_up to create an account.

If visitors have already created an account for visiting at the facility or for tablet services, there is no need to create another account.

MDC will have to verify the accounts before visits can be set up. Professional visitors, such as public defenders and attorneys who are already in the MDC system, have already been verified.

“Although visitation at MDC has been suspended due to the COVID-19 coronavirus, we are now allowing each inmate to have two remote video visits a week,” says MDC Chief Ralph Fernandez. “Each inmate will receive one free 15-minute video visit each week for one month and will be charged for the second video visit.”

For family members and friends, there is a charge of $.25 per minute with a maximum of 30 minutes per video visit for this service.

Remote visits will be available on a first come, first served basis for all living areas from 8 a.m. to 5:30 p.m.

All remote visits, excluding attorney-client privileged visits, will be monitored and recorded.

For instructions on how to setup an account for the video visits service or for more information, go to https://www.bernco.gov/metropolitan-detention-center/video-visits.aspx

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About Bernalillo County

Bernalillo County is 1,160 square miles and is New Mexico’s most populous county with more than 676,000 residents. Bernalillo County government provides a wide range of public services to residents who live in Albuquerque, Los Ranchos, and Tijeras and the 111,000 residents who live outside the village and city limits in the unincorporated areas of the county. Bernalillo County employs approximately 2,500 people and has an annual operating budget and capital investments of more than $650 million. Elected officials include five county commissioners, assessor, clerk, probate judge, sheriff, and treasurer.

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